Liebherr changes its approach to sales and service in North America
Liebherr Container Cranes will provide local sales and service presence via Liebherr USA Co and Liebherr-Canada Ltd.
“Liebherr Container Cranes, a part of the Liebherr Maritime Cranes division has strengthened its sales and service presence in North America. Liebherr divisions such as Construction and Earthmoving utilise the worldwide Liebherr network of sales and service companies to provide sales and service to its customers. Liebherr Container Cranes has traditionally managed sales and service from its base in Ireland. Now, as part of a programme of localised customer care, Liebherr Container Cranes has formalised its sales and service presence via Liebherr USA Co. and Liebherr-Canada Ltd.," the company explains.
Liebherr Container Cranes has a long history of supplying cranes to North America, having delivered one of the first Liebherr ship-to-shore container cranes to Montreal in 1973. Liebherr cranes can also be seen in the ports of Halifax and New York, New Jersey, among other places.
“It makes absolute sense for us to be closer to our North American client base with local personnel and resourcing. The factory in Killarney, Ireland is very excited about this huge advantage we can offer to our existing and potential customers in both the USA and Canada. Moves like this will allow us to ramp up in other respects at the factory, increase customer satisfaction and continue our long-term growth strategy," said David Griffin, Managing Director – Sales at Liebherr Container Cranes.
Maritime Business World